Insurance coverage automation software program supplier Ascend has partnered with btcore by borrowedtyme to offer cost processing choices for insurance coverage businesses utilizing btcore’s system constructed on the Salesforce Monetary Providers Cloud.
The btcore system centralises billing, claims, consumer relationships, monetary accounting knowledge, insurance policies, profiles and repair interactions.
This consolidation is designed to empower gross sales and repair groups to make knowledgeable selections, suggestions to particular person purchasers, in addition to strengthen consumer relations.
With the combination of Ascend’s cost processing choices, businesses utilising btcore can achieve entry to number of cost strategies to supply their purchasers.
Ascend goals to boost the profitability of insurance coverage corporations by selling income development and minimising operational expenditures.
By using AI-powered automation, the corporate seeks to simplify administrative processes, present monetary insights and optimise treasury administration.
Ascend’s expertise is meant to cut back the burden of repetitive back-office duties, permitting businesses to deal with consumer retention.
Ascend co-CEO Andrew Wynn stated: “We’re thrilled to accomplice with borrowedtyme to offer insurance coverage brokers with a unified platform that simplifies their operations and enhances buyer experiences. This integration with btcore permits brokers to streamline their workflows, cut back administrative burdens and deal with what they do finest – serving their purchasers.”
Commenting on the alliance, borrowedtyme co-founder Kevin Rall acknowledged: “The aim of borrowedtyme is to accomplice with unbiased brokers, brokers and carriers to extra successfully operationalise expertise that can strengthen the distribution of insurance coverage to policyholders. Integrating with cost processing providers like Ascend aligns completely with this mission and enhances the general buyer expertise for paying company invoice invoices.”
In February this yr, Ascend expanded its partnership with Annex, a managing normal agent specializing in high-risk householders and flood insurance coverage insurance policies.
This growth introduces a premium financing resolution for residential flood insurance coverage, which is designed to facilitate entry to flood protection for householders.
