HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which can be important to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that related Californians to reasonably priced well being care. When I discovered the job at HealthSherpa, it was a possibility to return to working with the Reasonably priced Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist shoppers discover educated brokers and guarantee brokers can present client help – solely this time, in a nationwide setting.
I come from a predominantly Latino group; a number of people in the neighborhood don’t communicate English or have entry to sources in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my associate & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to individuals right here who’re involved in studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely involved in desirous to know extra about me and my life. It’s this type of tradition that has made me really feel extra snug right here than I’ve in some other job.
I’m arising on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve performed numerous issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers work out what data they want with the intention to excel of their work.
General, I’m most happy with having helped develop a robust data base for brokers over time I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve performed right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it could actually really feel daunting, particularly in an interview, to come back out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly suggest you embrace the unknown. You might need a baseline thought of what the ACA is, however as you dive deeper, there’ll at all times be some ingredient of the ACA that you simply’ll encounter, and also you received’t acknowledge or perceive it immediately. These are alternatives to be taught one thing new, and your group will allow you to determine it out. It’s important to help one another in our work, in order that we are able to additional deepen our data base.
I like practising languages and translating for folk in numerous methods. I’ve love each for the languages themselves, and likewise the educational and acquisition of language abilities. For me, studying languages is about attending to know individuals and their environments. It’s a talent, but it surely’s additionally a technique to be taught extra in regards to the world.
I’m bilingual in Spanish and English and likewise realized Japanese as a baby. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at dwelling there are phrases, phrases, and entire sentences in Japanese or Spanish although we primarily communicate English- it’s a little bit of a whirlwind.
Need to work with Kino and the remainder of our phenomenal group? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
